Background

The Countryside Agency (now known as Natural England) were an independent public organisation whose role was to protect and improve England’s natural environment and to promote public use of England's natural surroundings. The Countryside Agency required a rework of various systems and interfaces that handled grant management in order to make them more user-friendly.

Solution

The main challenge was to design easy-to-use interfaces, usable by non web-savvy members of the public, whilst collecting relatively large amounts of data and applying form logic in the same session. After an initial scoping phase, FIFO developed initial wireframes followed by fully designed user interfaces, that went through a testing and acceptance phase before development. The finalised GUI was subsequently handed over to 3rd party developers for final integration into the back-end system.

If you would like to learn more about this project or FIFO's user interface design services, please call Jonathan Saipe on 0845 680 1236 or email us.

Ingredients: User Interface Design, Strategy & Scoping, Information Architecture, Testing, Deployment